Frequently Asked Questions
Running a business means you've got about 47 other things on your plate. So we put together this FAQ to answer the stuff you're probably wondering about right now. Can't find what you're looking for? Just call us.
We handle pretty much everything on the commercial side. Rewiring buildings, installing new panels, fixing broken circuits, upgrading your lighting system — you name it. We also do preventive maintenance checks so you don't end up with surprise outages at 2 AM. Whether you're in a warehouse, retail space, or office building, we've worked on it.
For emergency calls? We typically respond within 2-3 hours depending on where you're located. Regular service calls usually get scheduled within 5-7 business days. But honestly, if something's actively broken and dangerous, we move fast. Just tell us it's urgent when you call. We're based in Craiova, so response times are quickest there, but we cover the whole region.
Absolutely. All our installations and repairs come with a 2-year warranty. That means if something fails because of how we did it, we fix it for free. No asterisks, no fine print nonsense. We stand behind what we do because we've been doing this for 13 years and we know our stuff.
We don't have hidden fees or surprise charges — pricing depends on the actual work. Some jobs are simple and quick. Others are complex. We'll give you a detailed quote before we start any work so there's no confusion. Yes, there's a minimum service call fee (we're not driving out for free), but it's reasonable and gets credited toward the actual work if you move forward.
Both, genuinely. We've done everything from fixing a single tripped breaker to completely rewiring a 12,000-square-foot commercial space. Our crew's got the experience and licensing for major projects, but we're not too big to care about smaller jobs. If you need it done right, we'll do it.
We're based in Craiova and service the surrounding region across Prahova. Our main zone is within 40 kilometers of the city, but we'll take on jobs further out depending on the scope. Call us at +40 278 430 017 and we can tell you whether we handle your specific location. Most of the time, we do.
Hit us up any way that's easiest. Call +40 278 430 017 during business hours and talk to a real person. Email [email protected] if you prefer. Or swing by our location at Bulevardul Magheru 126, Craiova. For emergencies, the phone's your best bet. We typically respond to emails within 24 hours.
For most jobs, yeah. We'll do a quick walkthrough to understand what's happening, what needs fixing, and how long it'll take. This only takes 15-20 minutes and it's usually free if you're serious about moving forward. It helps us give you an accurate quote and make sure there aren't any surprises hiding in your walls.